Question 1

How much space does the XS1 need?

Accepted Answer

In use it's 116 cm wide, 203 cm deep and 207 cm tall — about 2.4 m² of floor, slightly less than a double bed. Fold it and the depth drops to 55 cm, so it parks against a wall in about 0.63 m², roughly a single wardrobe. At 207 cm it clears any standard UAE ceiling. Allow another 60–90 cm of free space at the working end so you can move around it. Send us your room dimensions and we'll confirm the fit — and the route in — before you order.

Question 2

How much space does the XP1 need?

Accepted Answer

The XP1 is 178 cm wide, 234 cm deep and 224 cm tall — about 4.2 m² of floor, a fraction of what a conventional rack, cable stack and cardio setup would occupy for the same range of training. We survey the floor and confirm layout and unit counts before you order.

Question 3

What does it cost XS1, all in?

Accepted Answer

AED 37,976 for the XS1 FLOW and AED 42,188 for the PEAK. That includes the accessory tree, the high-performance barbell, delivery, installation and your first year of OxeFit membership, plus a 3-year warranty. 0% instalments are available through Emirates NBD.

Question 4

How long until it's installed?

Accepted Answer

Within the UAE we ship in 24–48 hours and install on a date we agree with you. Orders outside the UAE typically take 2–4 weeks depending on destination.

Question 5

Do you deliver outside the UAE?

Accepted Answer

We deliver and install anywhere in the UAE. Elsewhere in the region, contact us and we'll quote shipping for your location.

Question 6

What happens after the first year of membership?

Accepted Answer

You renew or you don't — it's optional. The Plus bundles simply pre-pay three years instead of one.

Question 7

What's covered by the warranty?

Accepted Answer

A 3-year limited warranty on the machine, serviced here in the UAE by our own engineers. Accidental damage and abnormal wear aren't covered. An upgraded Full Warranty is available with additional fees.

Question 8

Can I return it?

Accepted Answer

Within 30 days if it doesn't meet specification. Return shipping and a 15% restocking fee are deducted, and the machine has to come back undamaged.

Question 9

Can I put one in my gym, hotel or clinic?

Accepted Answer

Yes. The XS1 suits private studios, residential gyms and treatment rooms; the XP1 is built for busier commercial floors and assessment work. Commercial installations need a licence from OxeFit, which we arrange as part of your order — so call us rather than checking out online and we'll recommend the right machine for your traffic.

Question 10

Is this a long-term investment?

Accepted Answer

Yes. The XS1 is a single-decision infrastructure upgrade, designed to replace recurring equipment, staffing, and programme costs with one intelligent system that compounds in value over time.

Question 11

Which facilities is OxeFit most suitable for?

Accepted Answer

OxeFit works across gyms, fitness clubs, universities, hospitals, corporate wellness programs, and rehabilitation centres. The XS1 is ideal for high-engagement environments requiring personalized training and real-time progress tracking. The Peak model excels in recovery-focused settings with its low-impact Digital Pilates and joint-friendly variable resistance, perfect for rehabilitation and mobility-led programming. Whether you're retaining fitness members, supporting employee wellness, training athletes, or rehabilitating patients, OxeFit delivers measurable results and scales to your facility's needs.

Question 12

What is OxeLead?

Accepted Answer

OxeLead is an intelligent coaching platform delivering real-time feedback and progress tracking for the XS1 smart training system. Monitor client performance including power, velocity, load, and balance to refine form, prevent injury, and celebrate achievements. Build stronger client relationships based on measurable results. - What's Included: 2,500 sessions annually across 3 years per unit. - Each Session is a Login + logout or 3 sequential sets in guest mode

Question 13

What's Included in the Commercial Bundle?

Accepted Answer

The OxeFit Commercial Bundle includes the XS1 unit, PEAK-PLUS bench, OxeDot tracking, barbells, and full accessories (rope, handgrips, ankle straps, ski handles, harness, accessory tree, cinch belt, water sports & pilates attachments, extenders). Also Included: - 3-Year APEX Annual Membership (unlimited usage & all content) - 36-month warranty on parts and labor - Note: OxeLead coaching platform is optional (case-by-case).

SUPPORT

Delivery & installation — what happens on the day

WE CONFIRM THE SPACE

WE SCHEDULE

WE DELIVER DOOR TO DOOR

WE CALIBRATE & HANDOVER

WE REGISTER ON YOUR BEHALF

Our Policies

Limited Warranty

Return & Restock Policy

Plus Warranty

Terms & Conditions

Frequently asked questions